We had a bad experience last week when United canceled our flight from Hong Kong to San Francisco on our return home. We were told that the mileage for our ticket had been used already and our seats were canceled so we would have to purchase new tickets. United said their security picked up that we has bought tickets from an operator in the States that was selling mileage which was illegal.
How did we manage to fly out without problems but had to purchase new tickets to get home?
We were refunded the money by Wholesale Flights which we appreciated very much but the stress was something we could have done without. How often does this happen?
