Way

Picked up on time very friendly staff. Been using company for a year now and it just gets better with time. I've used two of the sites so far but I'm preferred the parking lot right next to the airport

It's easy to use, offers a wealth of features, and has made my urban parking experience smoother and more efficient.

I just tried to book for a couple days next week. I realized afterwards that I had the time correct but the days wrong. I called them to correct it and they flat out refused to and still charged me. I am now talking to my attorney for something could have been so easily rectified on their end. Now they'll have to pay more unfortunately. Be careful with this company!

I had to cancel my trip, had car accident on my way to airport and way refuse to give me my refund, the ask for police report, documents, more documets then insurance agency will ask for just to refund $150.00. So if u make a reservation with way and you are unable to use that reservation say good bye to your money, beware make sure u make it to your reservation even if you are dead!

Straight-forward. Chat response was within two minutes, provided good information. Indicated flexibility in scheduled times within the specified day for me. Thank you Way. Great airport parking services!

I reached out to their customer support team with a question, and I was pleasantly surprised by their quick and helpful response. It's clear that they value their users and strive to provide excellent service.

I booked through the Way app and was quoted a 'Pay at Lot' price of $59.51. At the lot, the price shockingly jumped to over $100! The staff were unhelpful and unprofessional. When I asked about the shuttle (which was critical for my flight), they said the wait could be 20-40 minutes. Way's refund policy only allows refunds BEFORE check-in, making it impossible to get your money back if the price or service is misrepresented. They even tried to make me coordinate with the lot to confirm my on-site refund before refunding the reservation fee. This company is a nightmare!

Another aspect I appreciate is the seamless payment integration. Efficient parking garages. For those who prefer parking garages

There were available spots at my home airport. It would be beneficial for the company to improve their system for handling reservation changes or cancellations, perhaps by offering credits for future use in situations like mine.

This experience was great, it hasn't completely deterred me from using their parking services in the future, but I'll definitely be more cautious and explore alternative options next time.

It is so easy to make a reservation online, takes about one minute. The location for our reservation is perfect and we have parked here many times.

Their vendor damaged my car and neither them or Way will take any responsibility. They overinflate their ratings of their parking facilities because if you look at google reviews they are awful. Sent me to Park AC at JFK and they damaged my car and as I read real reviews multiple people had the same complaint.

I had a reservation to park, and upon entering the garage, I found it well-organized despite the large number of people waiting for various boats.

I was going to park with them and I was half way through checking out but got distracted. They took me to the confirm these details before confirming your reservation page and I wanted to check my licence plate so I never clicked confirm. Come to find out that it did already change me and tacked on a fee for a subscription service as well? I don't want that. I ended up calling them and they canceled it right away, although they said it will take 7-10 days and I canceled it within minutes of it being booked. Time will tell if I get my money back. All in all I'm so glad I didn't book with them after reading these reviews!

This app allows businesses like JFK 52 parking in Jamaica Queens to leave bogus 5 star reviews. Look this so-called business up on YELP and you'll see the REAL reviews. When you try to leave an honest review for this place that isn't 5 stars, it doesn't post. Way should be more more responsible with the businesses they refer people to. This is a bogus, horrible, completely ghetto parking service that should not have a place on this platform. Do better Way!

Christmas 2023. I booked a parking reservation through way. They overbooked the lot and I was redirected to another lot that was overbooked 15 minutes away from the airport. I had to pay again with a different airport parking lot. Missed my flight and missed Christmas with family. What kind of greedy company overbooks just to make more money and ruin peoples holidays.

Courteous customer service rep answer my call promptly. I will park my car at Way Parking for 5 days and give a review after that.

Whether you're looking for street parking, parking garages, or even private parking spaces, this app has it all.

The accuracy of the real-time data is impressive. I've never encountered discrepancies between the app's information and the actual parking conditions.

Quick and user friendly on line reservations with complete parking and shuttle information. Well done!

Despite initially struggling to locate the lot, I remained optimistic and reached out persistently to resolve the issue regarding my refund. Although it took some time and effort, I eventually received a satisfactory resolution.

I had a disappointing experience with Way.com. The advertised price per day for parking ended up increasing due to hidden fees bundled into the total cost under the guise of taxes and fees. Attempts to seek clarity through email support yielded zero response. Additionally, the parking facilities are often managed by local businesses or hotels, adding another layer of uncertainty. Proceed with caution when using Way.com for parking reservations.

I've been a loyal user of Way Parking airport for over a year, and my experience has generally been positive. Recently, however, I encountered a situation where I needed to adjust my reservation due to changes in my travel plans caused by weather conditions.