VioletDates
Questions & Answers
Here’s what buyers have asked with answers from VioletDates staff and previous consumers.
3
questions answered
0%
answered within 1 day
Answer:
Dear Charles,
Thank you for your question.
You need credits to access certain services on our platform, such as sending virtual gifts, media or email exchange. You can choose the services that interest you the most and control your spending.
If you have specific questions about our service or need help, don't hesitate to contact us at support@violetdates.com. We'll be happy to help you.
Best regards,
VioletDates Customer Support
By SupportTeam V., over a year old
Answer:
Dear Danny,
Hello and thank you for writing in!
Please note that contact exchange usually takes up to 7 calendar days, but it may be longer as we request contacts from our partners. We'll pass your request to the validated member's regional partner, so they will confirm it with the member. Once we receive a reply from your friend and them, contact information will become available on the website. We are doing our best to speed up this process as much as possible.
Please feel free to contact us via Support@VioletDates.com and we will be happy to assist you with any difficulties you might experience on the website.
Kind regards,
VioletDates Customer Support
By SupportTeam V., over a year old
Answer:
Users may be online whenever they want or can, sometimes they may leave their computer on with the open website, that's why they are shown online, but they are away from the computer.
By SupportTeam V., over a year old
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