Vinkis Questions & Answers

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Here’s what consumers have asked with answers from Vinkis staff and previous consumers.

2 questions answered
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Question:

Is vinkis.com a scam or a legit company?

Answer:

Vinkis charged my card immediately upon ordering and when I didn't receive a shipping notification over 2 weeks later, I contacted them. They initially said one item in my order wasn't ready and to wait a few more days. I asked them which item and when I could expect shipment, but no reply back. The next day I asked them to cancel and refund my order to which their reply was it will only be a few more days. THEN they sent a bogus USPS shipping tracking number. When I told them it was an inaccurate tracking number and demanded a refund a second time, they sent me ANOTHER bogus shipping tracking number for SF-Express international shipping from China. When using that tracking number, it said "customer hasn't paid off related fees". I had to call my credit card company and dispute the charge as well as cancel that credit card. Major headache. DO NOT BUY from Vinkis!

By Michelle G.
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Question:

How easy is it to get a hold of customer service at vinkis.com?

Answer:

Easy to get a hold of by email, but they do not answer your questions and give you the run around asking you to wait a few more days with EVERY reply back.

By Michelle G.

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Typical questions asked:
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  • What is the return policy?
  • Where is the company located?

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