VGMedispa Questions & Answers

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Here’s what consumers have asked with answers from VGMedispa staff and previous consumers.

10 questions answered
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Question:

How long should laser hair removal be on hollywood and full legs? by that i mean the time duration

Answer:

Hi Noor, Thank you for your question, we would need to discuss your treatment plan in more detail and your skin type, however we would estimate that it would take between 15-30 minutes. If you would like to discuss further please get in touch with our customer service team on info@vgmedispa.com / 0330 088 4758. Many Thanks VGMEDISPA

By VG M.,
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Question:

Why is something that i have paid for 2-3 months in advance non refundable ?

Answer:

Hi Jessica, We dont have your full details so unable to answer the question on your individual case. If you would like to contact customercare@vgmedispa.com we can discuss this further with you, Many Thanks VGMEDISPA

By VG M.,
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Question:

Have you got a doctor who is registered to perform dermal fillers

Answer:

Hi, yes we have a number of registered nurses/docters operating at all of our clinics, if you would like to contact us to discuss the clinic you would attend we can provide you the full detail on the nurse including their NMC numbers, please call 03300884758 or info@vgmedispa.com, Many Thanks VGMEDISPA

By VG M.,
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Question:

Hi i am nervous about having lazer treatment on my face but i just hate shaving twice a day for rest of my life has anyone had good results on their face with the groupon 6 session deal

Answer:

Hi Denise, We understand you would be nervous about the treatment, all our clinics are equipped with the best quality laser machines Soprano Ice lasers and therapists trained by Alma Lasers. If you wish to contact us directly on info@vgmedispa.com we can discuss your skin type and what the recommended treatment course would be prior to any purchase. We can also invite you into the clinic to view before and after pictures and take you through the process in more detail. We look forward to hearing from you, Many Thanks VGMEDISPA

By VG M.,
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Question:

I am trying to book an appointment but all numbers are invalid?

Answer:

You are saving yourself a big headache and losing all your money as these awful company has gone bust after ripping off all their customers... please search for reviews and look on Facebook to see their reputation.

By Nara K.
Question:

Answer:

A: Hi Hannah, please get in touch with our customer service team on 0330 088 4758 or info@vgmedispa.com and they will be able to provide you will full details. Many thanks for your interest in VGMEDISPA and we hope we can welcome you to one of our clinics soon.

By VG M.,
Question:

Could you tell me exactly what £69 deal would entail...it just says non surgical face lift. thank you

Answer:

Hi Lynda, please get in touch with our customer service team on 0330 088 4758 or info@vgmedispa.com and they will be able to provide you will full details of the deal that you have seen and what is included. Many thanks for your interest in VGMEDISPA and we hope we can welcome you to one of our clinics soon.

By VG M.,
Question:

Answer:

Hi Bridget, Thank you for your enquiry, yes we would be more than happy to discuss the treatment with you in more detail and what your requirements are to make sure you are suitable. If you would like to email us on info@vgmedispa.com our customer service team will pick up your message and be able to call you to discuss further and arrange for you to go into one of our clinics. Please be assured, we only use Alma lasers and we have a customer care team that handle any complaints. We cant please everyone all of the time, but we hope you will discuss with us directly and make up your own mind. Many Thanks VGMEDISPA

By VG M.,
Question:

Answer:

Hi Carol, We understand your concern over the reviews that have been posted, we are happy to provide you with a sample of reviews we have received from our clients visiting your relevant clinic in the past 48 hours if this helps to reassure you. Yes our nurses are registered and follow a strict code of practice. Any of our clinics will be able to provide you will full details of the nurses background, if you would like to get in touch with our customer care team they can also provide the NMC number if it reassures you. They are available on customercare@vgmedispa.com Many thanks for getting in touch, if you need anything further please let us know, VGMEDISPA

By VG M.,
Question:

I am somewhat concerned as i have booked 2 non surgical facelifts, prior to reading such off putting negative reviews from customers gone by. rip off, rude, can't get a refund, unprofessional, disappointed ..the negative reviews go on. the prices are so high, i'm not rich, i spoke with a lovely woman when i booked just one and she encouraged me to take 2, can i get my money back ?

Answer:

Hi Jessica, Sorry for the delay in replying we have been closed for the Christmas period. I understand your concern, and we would like to assure you we do respond to customers and look after them. As I dont have your details please could you email us at customercare@vgmedispa.com so we can pick up communication with you and make sure you have all the details you need prior to your treatments. Many Thanks VGMEDISPA

By VG M.,

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