Here’s what consumers have asked with answers from VetFriends staff and previous consumers.
You should be able to log into your membership. Once you are logged in, you should see your level of membership on the top left of the page. If you do not see the correct level of membership, please contact support@vetfriends.com so that they can assist you in correcting the account.
Al, Our shipping policy is to ship orders 3-5 days after receiving the order. If you ordered something like the dog tags, those take about 10 business days before we ship them due to the customization process. Please give us a call at 800-975-1618 and one of our agents will be able to assist you better.
Good morning, as a member of our site, you would be able to see any of our 2 million members that have designated the same unit or branch. You could then message them and reconnect. You can also add your reunion to our Reunions Calendar https://www.vetfriends.com/reunions/reunions_calendar.cfm. I hope your reunion is a great success.
Good morning Charlie, I hope you got your answer. The quickest way to get Customer Service is support@vetfriends.com or 800-975-1618 9-4EST M-F. Here is our FAQ page if you still need an answer. https://www.vetfriends.com/about/faq_catalog_purchases.cfm In a nut shell, yes, the Long Point Road address, include order number and your contact info so our team can call with any questions. Wishing you well today, Pearl Harbor Remembrance Day.
Good morning John, I hope you got an answer from your receipt email, our Customer Service Team or our website. The quickest way to get Customer Service is support@vetfriends.com or 800-975-1618 9-4EST M-F. Here is our FAQ page if you still need an answer. https://www.vetfriends.com/about/faq_catalog_purchases.cfm I apologize for the delay in finding this question. Thank you for your service.