Here’s what buyers have asked with answers from USvitalrecords staff and previous consumers.
15
questions answered
0%
answered within 1 day
Question:
Where is the business located?
Answer:
Answer:
Hello Julie,
Please refer to your order and contact our office at the customer service telephone number and or email address that was provided on the receipt. The $49.00 is not a fee that we charge, so most likely you have not ordered from us.
By Shauntelle C., over a year old
Answer:
Hello John,
Most times the reviews we encounter are for other companies and their clients have mistakenly placed it on our page. If they have applied with our company and the client has not received their certificate, it is usually because the client has not fulfilled the ID verification process that we outline they may be required to complete before their certificate is issued. Other times the client may have also provided incorrect information and there is no record found based on what they have supplied. As our website states in several places, we are a private agency, as such we do have an administration fee. If the client wants to avoid the administration fee, they may go directly through the government and receive their certificate at a lesser cost which we do advise on every page on our website.
By Shauntelle C., over a year old
Answer:
Hello Brenda,
Please refer to your order and contact our office at the customer service telephone number and or email address that was provided on the receipt. The $49.00 is not a fee that we charge, so most likely you have not ordered from us.
By Shauntelle C., over a year old
Answer:
Hello Walter,
Our Customer Service Agent has called and left a message for you.
By Shauntelle C., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?