USVitalRecords.org Questions & Answers

103 reviews

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Here's what consumers have asked with answers from USVitalRecords.org staff and previous consumers.

14 questions answered

0% answered in 1 day

Question:

Im reading reviews saying this website is a scam. please tell me that's not true. did i just waste money?

Answer:

Hello Kristin, We are a private online processing company with over 12 years' experience serving 45 US states. Over a quarter million people have trusted us with their vital record orders because we focus on quality customer service and work hard to ensure the accuracy and successful delivery of your certificate.

By Shauntelle C., over a year old

Question:

Why wont you people communicate???

Answer:

Hello Eddie, Please refer to your order and contact our office at the customer service telephone number and or email address that was provided on the receipt. We would be happy to assist you and answer any of your concerns.

By Shauntelle C., over a year old

Question:

Vital records direct, badalona, esp charged me $49 for certified birth certificate under conformation #pj8sbxqk on 4/24/18. not received yet??? help.

Answer:

Hello George, It seems you have left this message in error as you have not applied with our company. We are incorporated in Delaware not Badalona. Please direct your inquiry and concerns to their office as we are not Vital Records Direct.

By Shauntelle C., over a year old

Question:

Is there a charge if no record is found? we are looking to add distant relatives to our trust.

Answer:

You probably got scammed like everyone else. I'm SO THANKFUL i came to check reviews BEFORE ordering with them. I find it fascinating that NOT ONE reviewer mentions the fact that this website brags you can get your birth certificate in 7 days processing and probably 7 days regular mail (2 weeks) but not one person says here they got it in that time frame. Vitalcheck's processing time is 15 weeks! Thats why i found this site- I am willing to pay the 89.00 if I can get the doc in 2 weeks. But not 1 person says they received anything- let alone anything on time! LOL. I'M GONNA TO Phila office in person and wait there for half a day in line instead. More lazy inconsiderate low life individuals at your civil service!

By bella g. over a year old

Question:

I ordered 2 certified birth certificates on 4/29/2020 for a total of $47. i got a text message a few days later to check my email. i didn't get an ema

Question:

How long does shipping take?
What is the return policy?
Where is the company located?

USVitalRecords.org Questions & Answers

Im reading reviews saying this website is a scam. please tell me that's not true. did i just waste money?

Why wont you people communicate???

Vital records direct, badalona, esp charged me $49 for certified birth certificate under conformation #pj8sbxqk on 4/24/18. not received yet??? help.

Is there a charge if no record is found? we are looking to add distant relatives to our trust.

I ordered 2 certified birth certificates on 4/29/2020 for a total of $47. i got a text message a few days later to check my email. i didn't get an ema

I applied for my birth certificate april 9 and i received a message that an agent would send information in 24 hours.

How to report them to bbb and deleware ag?

I need an address, email address and phone number.

I just need my document number will this site show me a digital copy first?

I would like to receive the birth certificate that has been paid for!!!

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