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USAbox
Questions & Answers

28 reviews

Here’s what buyers have asked with answers from USAbox staff and previous consumers.

6
questions answered
0%
answered within 1 day
Question:

How to reactivate my account?

Answer:
In order to reactivate a closed account you need to use the contact us link in our website.
By Carlos D., over a year old
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Question:

I wanto to know if there is anything like USA box in EUROPE?

Question:

Hi, I'd like to know the rates only for the storage, I'll pick up on the store in miami, Do you only charge me by the weight for the storage?

Answer:
Please visit our rates page at the following link: http://my.usabox.com/rates.asp if you select the platinum plan for $10.00 a month you have 6 months of storage included.
By Carlos D., over a year old
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Question:

Credit Card Verification Problem: Amount has already been deducted from account and when i put the exact deducted verification amount it appears the amount is wrong and my account get locked. Kindly tell me what should i do, kindly fix it

Answer:
You need to enter the exact amount that was charged on your credit card in the provided space. If you have a problem you need to send a message using the contact us link from your account
By Carlos D., over a year old
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Question:

I will only be receiving letter mail - absolutely NO PACKAGES. How much will I be charged per letter mail. Thanks.

Question:

How can i choose to ship by ups? And i want email for u to connect because i have asked a lot on site and no one answered me

Answer:
When requesting the shipment you would see the shipping options if you have one of our current plans. (Platinum or Fast Track) Please use the contact us link once you have logged into your account. This is the best way to contact us. You can also call our main number 305-406-1696.
By Carlos D., over a year old
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Question:

Hello sir

Answer:
We are here to help. Let us know if you want us to ship and we will be glad to do it for you.
By Carlos D., over a year old
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Question:

I will be going to San Jose, Costa Rica at the end of the month. I think I might have more items to take then will fit in a suitcase. Trying to determine if I should ship a box to my Post Office address in Costa Rica or just pay extra for a checked bag with Jet Blue.

Question:

Is it safe?

Answer:
Yes, very good company
By Francesca B., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?