US-Mattress
Questions & Answers
Here’s what buyers have asked with answers from US-Mattress staff and previous consumers.
3
questions answered
0%
answered within 1 day
Answer:
Yes and no.
In the middle of online chat(s) I received:
"...Sorry, I've been pulled away for an urgent matter. Please provide your email so that we can reach out as soon as possible, or call 800 455 1052 for immediate assistance"... on a few occasions.
I was made aware (by a salesperson) that anyone you reach via online chat or phone is in sales from one of their retail stores and they all handle customer support as well as sales.
us-mattress.com
(877) 601-7035
(800) 455-1052
By Tuesday T., over a year old
Answer:
I was looking for a specific mattress type (all-natural) and went with JoyBed, sold by us-mattress.com.
In retrospect, I should have investigated the other all-natural mattress companies. There's awara, saatva, birch by helix, zenhaven by saatva and others.
By Tuesday T., over a year old
Answer:
Frankly, I didn't.
I was looking for an all-natural mattress (specifically the JoyBed - made of organic cotton + wool) joybeds.com
But the company is really us-masttress.com (garden variety mattress sales - not just JoyBeds).
By Tuesday T., over a year old
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