UrthBox Questions & Answers

Ask a question

Here’s what consumers have asked with answers from UrthBox staff and previous consumers.

3 questions answered
100% answered in 1 day
Question:

Is urthbox a scam or a legit company?

Answer:

It's a legit company, but their customer service practices are so shady I'd recommend you run in the other direction. Poor quality products, terrible customer service.

By Rebecca M.
See more answers (3)
Question:

How easy is it to get a hold of customer service at urthbox?

Answer:

In my experience they do respond, but they don't really do anything to help remedy the situation. Avoid this company.

By Rebecca M.
See more answers (3)
Question:

What made you choose urthbox over similar businesses?

Answer:

They were highly rated by professional shoppers and gift companies. I think they are getting their kinks worked out as what my kids have recieved are decent snacks and things we haven't heard of which was the idea for the gift. Shipping has been the biggest issue as we haven't known when to expect package.

By Diane T.
See more answers (3)

Can’t see your question? Ask to get answers from the UrthBox staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
UrthBox?
Post Review