Here’s what consumers have asked with answers from Unsold.com staff and previous consumers.
Hi Ademir, Thank you for your inquiry. Hotels are based on availability so locations will vary depending on the hotels that are available on the dates you've chosen. Unsold Management
Hello Gregory, You will have 24 months to use your voucher, so should certainly be able to find dates that work for you within that time frame. However, if you find that we don't have any dates that work for you, we can switch your destination free of cost, and check that availability, OR we can always refund you of course. As long as you have not made a reservation, we can always refund you.
Hi Krystal. Thank you for your question regarding blackout dates. Reservations are based on week-by-week hotel availability and as a general rule will not be available during major holidays or resort special events as these are not weeks that hotels generally have available for special high discount deals like Unsold offers. Hotels are based on availability so it's dependent on the dates you select.
Hi Adeel, Thank you for your question. Because of the nature of our specially discounted deals, we are unable to reveal the hotels that are available on any given date due to the rate parity rule in the industry. The hotels will vary depending on which dates are selected. As per the savings percentage, the prices fluctuate from time to time, and the price of the deal takes into account the average amount of hotel prices that we do have in our inventory for this destination's availability on any given date. Thank you for reaching out to Unsold.com. We hope this information helps. Please let us know if you require further assistance. Unsold Management
Hi Martha. If you are not happy with the hotel choices, you get your money back. Unfortunately, once booked, it's non-cancellable and non-refundable. Group travel also is not allowed as one deal/hotel room is good for up to 2 adults, and depending on the hotel, up to 2 children ages 12 and under. We hope this helps! Unsold Management