Unsold.com Questions & Answers

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Here’s what consumers have asked with answers from Unsold.com staff and previous consumers.

102 questions answered
11% answered in 1 day
Question:

Answer:

Hi Mark. Thank you for your inquiry. For our legacy Saver deal, hotels are based on availability so it will depend on the dates you select. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com

By Rhyza B.,
Question:

Answer:

Hi Mary. Thank you for your inquiry. Typically, once booked, reservations are final and non-cancelable due to the nature of these specially discounted Saver deals. But because of the circumstances surrounding Covid, we do our best to assist our customers to see what the options are, we just are not able to guarantee a favorable response from the hotel. We hope this helps! For further assistance, please contact our Customer Care Team at www.unsold.com/contact-us.

By Rhyza B.,
Question:

What is your phone number

Answer:

Hi John. Thank you for the inquiry. Our customer phone support number is shown on your bank statement. We hope this helps! For further assistance, please contact our Customer Care Team at www.unsold.com/contact-us.

By Rhyza B.,
Question:

Answer:

Hi Shriya, Thank you for your inquiry. The price for this specially discounted Saver deal is for the entire duration of your stay. We hope this helps! For further assistance, please contact our Customer Care Team at www.unsold.com/contact-us.

By Rhyza B.,
Question:

I would like to book 2 rooms for my big kids. how do i make multiple room accommodation reservations?

Answer:

Hi Jessica, Thank you for your inquiry. For this specially discounted Saver deal, only one room per hotel per destination per year is allowed due to the nature of the deal. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com Customer Care Team

By Rhyza B.,
Question:

Are your prices per room per night? are the prices quoted in canadian or u.s. currency?

Answer:

Hi Marlene, Thank you for your inquiry. Prices shown are based on your currency. If you see it otherwise, please do let us know. We hope this helps. Customer Care Team

By Rhyza B.,
Question:

If i buy this deal now and wait 18 months to book, what are the gurantees that my money won't be stolen?

Answer:

Hi Damith. Thank you for your inquiry. With our specially discounted deals, you will have 24 months to use it. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com Customer Care Team

By Rhyza B.,
Question:

What if i don't like the hotel that is assigned to me. do i have the chance to change to a different one with advanced notice?

Answer:

Hi Jerryson. Thank you for your inquiry. With our specially discounted deals, all bookings are final and non-refundable as per its policies. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com Customer Care Team

By Rhyza B.,
Question:

Answer:

Hi Deanna. Thank you for your inquiry. With our specially discounted deals, hotels and corresponding rooms are based on availability. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com Customer Care Team

By Rhyza B.,
Question:

Asking for dubai: is that real price for 7 night only 198 canadian $

Answer:

Hi Olfa. Thank you for your interest in our specially discounted Dubai Saver Deal. This 7-night deal is C$198.10 inclusive of booking fees. We hope this helps. Customer Care Team

By Rhyza B.,

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