Unsold.com Questions & Answers

Hello Denis. In order to use your vacation getaway due to the special saver rate deal, you need to book your travel dates at least 15 days in advance. In order to book your hotel, please go to https://www.unsold.com/my-reservations and enter your email address and your password. You may also refer to your Vacation Activation Confirmation email for more information. As a reminder, you will have 24 months to use your vacation getaway. Please reach out to our customer support team for more detailed information, via our contact form here: https://unsold.com/contact-us. Best regards, Unsold Management Team

Hi Shrishti. Thank you for your inquiry. In order to use your vacation getaway due to the special saver rate deal, you need to book your travel dates at least 15 days in advance. In order to book your hotel, please go to https://www.unsold.com/my-reservations and enter your email address and your password. You may also refer to your Vacation Activation Confirmation email for more information. As a reminder, you will have 24 months to use your vacation getaway. Best regards, Unsold Management Team

Hello Kimberly, You will see the taxes are approximately $20, for most destinations. You will see these taxes and fees on the checkout page when your purchase your deal, before booking. As far as resort fees, those will vary by property and would be payable at the hotel directly, upon check-in or check-out. Some hotels don't have resort fees at all. I hope that helps! Let us know if you have any other questions or concerns. Best regards, Unsold Management Team

Hello Suraj, We do have a 15 day advance booking notice for all deals. Each destination is subject to availability, and 4th of July weekend is unlikely to be available, honestly, due to how Unsold.com works. You see, Hotels have vacancies most of the time, we get exclusive access to these rooms. Hotels give us their unsold rooms for a fraction of the retail cost & we pass the savings to you. The Hotel wins by filling their Unsold Rooms & you win by getting industry insider special rates. Having said that, 4th of July weekend would typically be very busy for any hotel and vacancies would be low, if any. I hope that helps answer your question. Best regards, Unsold Management Team

Hi Tom! Yes, we do have a 7 night deal for Dubai currently. Price is Per Room for up to 2 adults & up to 2 children ages 12 and under. Go to Unsold.com and search Dubai to view the deal. Sincerely, Unsold Management

Hi Beth, Thank you for your inquiry. While we are certainly happy that you would think of us for your family getaway, we, unfortunately, are not able to allow group booking at this time. Tell you what though, something exciting is coming soon that's going to help with this, and we want you to be one of the firsts to know. How does that sound? Unsold Management

Hi AC, Thank you for your inquiry. The prices are per multi-night package. For example, Maldives is $416.10 for 7-nights including taxes/booking fees. This covers the room accommodation. Everything else will be shouldered by yourself e.g. extra nights, resort fees, etc. For further assistance you may contact our 24/7 Customer Care Team by filling out this support form here: https://unsold.com/contact-us Unsold Management

Hi Gabrielle! Thank you for your question. Due to the heavily discounted vacation hotel pricing, once you select your specific travel dates you will be given a number of hotels to choose from and those hotel choices/locations vary depending on availability. There is no availability during holiday periods and limited availability in specific hotels during peak season and special events. Weekends can certainly be available, and searching for mid-week dates, checking in on a Wednesday, for example, will typically give you more hotel choices. Also, you have 24 months to use your vacation. Please do not hesitate to contact us if you need further assistance.

Hi J C. Thank you for your question. Once the purchase is made, an activation is created in our system for the deal you bought. In some cases, hotels allow us to make name changes, but that is strictly dependent on their policy. We hope that answers your question. Feel free to contact our 24/7 Customer Care Team by filling out this contact form so we can better assist you: https://unsold.com/contact-us Have a great day! Unsold Management

Hi Laura, Thank you for your question. Once the purchase is made, an activation is created in our system for the deal you bought. You will be provided a confirmation email where you will find your login credentials and or a link to go straight to the booking page. From there, you'll be able to select your dates, hotel, and room you prefer based on what is available. We hope that answers your question. Feel free to contact our 24/7 Customer Care Team by filling out this contact form so we can better assist you: https://unsold.com/contact-us Have a great day! Unsold Management