More questions about Uncommongoods

Your reviews were so good in 2018, but now they suck! What happened? Are you a safe site from which to order or a scam? How do I know when my item ships? ORDER #9699838. YOU ARE THE WORST CO. I'VE EVER ORDRED FROM & I ORDER 99.99% ON LINE FOR 20 YRS. THE ENTIRE FAMILY..NO MORE ORDERS. NO CUST. CARE!!!! ORDER #9699838 arrived today BUSTED OPEN & CAKE SPRINKLES LEAKING OUT! CUST.SERV. NO ANS.- I'M RETURNING TOMORROW & EXPECT A REFUND ON EVERYTHING!! Order #9699838 delivered today BUSTED OPEN & CAKE SPRINKLES DROPPING OUT ALL OVER THE MED. OFF. FLOOR! CUST. SERV. NO ANSWER! HELP!!! Order #9699838 came in today BUSTED OPEN & CAKE SPRINKLES DROPPING OUT ALL OVER THE MED. OFF. FLOOR !!! Cust. Serv. does NOT answer!! HELP!! I just received my order #9699838 BUSTED OPEN AND CAKE SPRINKLES DROPPING OUT OF THE BOX ALL OVER MY MEDICAL OFFICE!! No answer @ cust. serv.!!!!!!!!! Is there anyway I can communicate with the vendor for which I am ordering a product? I want to make sure she can send it by a certain date? How are sales through your site uncommongoods