UnitedHealthcare
Questions & Answers

They are a scam. They deny claims and cancel policies while still collecting premium installments or payments frauding customers out of millions of dollars. Read BBB complaints.

Scam! They are terrible! They have some of the worst rules and regulations when it comes to insurance. Stay far away!

They seem more like a scam than a legit company. We pay over 500 a month in premiums and they cover nothing.

Would give a ZERO to United Healthcare. Have had them for 2 years and their customer service reps are in India and are not only un-trained but considerably low IQ or COMMON SENSE. Over and over problems with claims being paid incorrectly and when you finally get a live person they are totally UNPROFESSIONAL. You have to be willing to tolerater their stupidity for 50 minutes before they "get it". I was told today that my prescription was not covered because my plan was terminated.OMG I changed to Blue Cross whose reps are in the US and that isnt effective until January 1st! He even told me if I wanted this prescription covered I would have to stay with United Healthcare. I asked for a supervisor and he sent me to an A**hole sales rep who scolded me for being upset.When I told him I was recording the call he quickly cut me off and sent me back to the Customer Service call que...Wow oh wow, I am so adamant about people being ripped off because of these idiots.especially older people who just cant or wont argue with them and give up. Save yourself lots of grief and stay away from this low life company!

Outright scam. Untied Hellscare is what I call them. Exacerbates mental illness instead of providing treatment.

Most cerntainly a scam and I have very upset patients and I have reported them to DORA and my patients are doing the same.

I just submitted my own comment about United Healthcare,giving the policy that I had in DC that never prompted a complaint a major downgrade for moving to Maryland. I wrote up the entire dissertation and have processed it as a PDF review, so I may be posting it in various locations. I'd just say "Stay away! Don't even come close!"

Going to take a nap now. Hearing about this sort of thing drains me completely.

Master Maury

Horrible Retirees that call everyday for literally EVERYTHING don't call us to tell us someone called you just STOP ANSWERING YOUR PHONE AND LET IT GO TO VOICEMAIL AND THEN BLOCK THE NUMBER! UHC sends out this wonderful book call an Evidence of Coverage or your PLAN GUIDE or Go to the website (retiree.UHC.com)! This book and website answers all those stupid questions you retirees call us for asking about your benefits. READ YOUR MATERIALS! We have a metric system that we use. We as employees get dinged on our performance every time YOU RETIREES call in 2 or more times with in a 24 hour period we get dinged if you leave anything less than a 10 on the survey and we get dinged even if you retirees say hello a lot or even sigh! So with that how are we supposed to love our job! And trust me they offer us employees this Wonderful thing called Voluntary Time Off! Yesssss we take it we would rather take the day off WITHOUT PAY THEN TO ANSWER THE PHONE LINES WITH RETIREES! THAT SAYS ALOT! That is the best part of the company! Yea yea your probably gonna say get another job and your right I did but, believe me when you call ALL the advocates feel the same way I do we all hate dealing with the retirees and their NEEDINESS! Just read your books and quit calling so much especially about bills and claims call the billing on your statement you really don't want to call us all we're gonna do is call the billing on your statement! So you might as well do it yourself! If your gonna call ask easy general questions and call for yourself not your friend,mom,dad,sister, brother or spouse y'all are big girls and boys be independent handle your own business. Now GO SPREAD THIS KNOWLEDGE TO ALL THE RETIREES YOU KNOW THAT HAVE THIS PLAN SO THEY KNOW HOW WE ALL FEEL! And NO I don't care how it makes you feel but now you know how WE FEEL! Ugh

Complete scam. This absolute POS group denies EVERYTHING! All they care about is getting your $