If any one else has used this site and managed to get their money refunded could you let me know how to do it or it anyone knows how i can report this site so action is taking let me too. I am really upset and its right on top of christmas when things are really tight anyway

Thanks for any help and advce

I have just reported this to BBC watchdog hopefully they will be able to do something about this and help us all to get full refunds.

My wife bought a pair of `uggs` from www.uggsale.cc they eventually arrived... from China.The stitching was laughable I could have sewen better myself and the boots were two different colours! She complained by E-mail.One week later a reply told her to take a picture of the boots, send it to them with another payment and they would send another pair. Yea, Right!

Ive got my money back, as i had a prove from uk border and i was lucky as they seized all their stock. Probably I would have the same rubish quality boots. They dont listen they keep sending the same never ending emails. Hp everyone will get their money back.

Julia, this is great news but can you let us know how you got your money back, and from where, and what you had to do to get it? If you don't want to post it all in public please send me a message privately, but it's rare that anyone ever gets money back and I'd really like to know how you did it!

Roddy, thanks for the comment about the "send a photo" scam, this is a common way of putting people off and of course as you say, they have no intention of doing anything differently. They already know what the boots look like, because they always look like that, but they've got hold of the idea that asking for a photo makes them seem more honest and understanding, and might encourage you to send them more money.

If you'd like to send me some photos of the worst of these boots, I will post them up on my front page for all to see. You can mail me at uggedorg [at] gmail.com.

Chris
http://www.ugged.org