- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Here’s what consumers have asked with answers from Trip.com staff and previous consumers.
Decline the charges with your credit company since you did not receive the services paid. AS SIMPLE AS THAT. THIS IS A VERY CROOKED CHINA BASED COMPANY. STAY AWAY FROM THESE CROOKS!
THESE PEOPLE ARE LIARS PURE AND SIMPLE. THEIR WHOLE SERVICE MODEL IS JUST BASED AROUND LIES. IT TOOK 374 MESSAGES, 167 PHONE CALLS AND FINALLY LEGAL ACTION FOR ME TO OBTAIN A REFUND AFTER AN AIRLINE CANCELLED MY FLIGHT.
Hi Nia R. Thank you for considering Trip.com for your travel needs. We have been able to offer customers wonderful trips with trustworthy service for over five years. Your satisfaction is our top priority. We look forward to your next trip with us. Thank you.
THESE PEOPLE ARE LIARS PURE AND SIMPLE. THEIR WHOLE SERVICE MODEL IS JUST BASED AROUND LIES. IT TOOK 374 MESSAGES, 167 PHONE CALLS AND FINALLY LEGAL ACTION FOR ME TO OBTAIN A REFUND AFTER AN AIRLINE CANCELLED MY FLIGHT.
A: Sadie K., Thank you for providing us with your feedback. If we have caused any inconvenience, we sincerely apologize. To better assist you, please send us your detailed concerns and booking details to en_servicemanager@trip.com. So that we can investigate and provide you with the appropriate assistance. Thank you for your cooperation.
Hello Marj L., Thank you for providing us with your feedback. If we have caused any inconvenience, we sincerely apologize. To better assist you, please send us your detailed concerns and booking details to en_servicemanager@trip.com. So that we can investigate and provide you with the appropriate assistance. Thank you for your cooperation.
Hello, Peter C. Thank you for providing us with your feedback. If we have caused any inconvenience, we sincerely apologize. To better assist you, please send us your detailed concerns and booking details to en_servicemanager@trip.com. So that we can investigate and provide you with the appropriate assistance. Thank you for your cooperation.
