TrendsGal FAQ | Sitejabber

Question:

G1601202353450530 website will not accept payments for my last 2 orders. i have tried 6 credits cards and i get the same message, your card is not able to be authorized, choose another method of payment. the site does not offer pay by credit through pay pal. i paid for my other orders using my debit mastercard as you can see that was accepted. please help me to be able for these 2 orders as i really was these 2 orders. i called us phone number for customer service. phone mailbox is full! G1601202353450530 website will not accept payments for my last 2 orders. i have tried 6 credits cards and i get the same message, your card is not able to be authorized, choose another method of payment. the site does not offer pay by credit through pay pal. i paid for my other orders using my debit mastercard as you can see that was accepted. please help me to be able for these 2 orders as i really was these 2 orders. i called us phone number for customer service. phone mailbox is full!

Answer:

Please rest assured that we accept the payment by credit through Pay Pal and please check our policy: http://www.trendsgal.com/payment-methods/ Please contact us if you still couldn't pay for your items. http://support.trendsgal.com/

By service r., over a year old

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Question:

I am concerned with the reviews of your company. i would like to order many items, but i don't want the quality, customer service, or delivery time be unacceptable. how can you provide a great experience? I am concerned with the reviews of your company. i would like to order many items, but i don't want the quality, customer service, or delivery time be unacceptable. how can you provide a great experience?

Answer:

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.trendsgal.com/

By service r., over a year old

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Question:

I bought 200dollars in different products almost a month ago for christmas gifts and i'm still waiting for receive them, this is a really bad experience, i always buy on amazon and the most long period of time that i wait was a week...! i went to customer service web page and didn't let me leave the claim when i click on submit... nothing happens! what kind of mickie company is this? I bought 200dollars in different products almost a month ago for christmas gifts and i'm still waiting for receive them, this is a really bad experience, i always buy on amazon and the most long period of time that i wait was a week...! i went to customer service web page and didn't let me leave the claim when i click on submit... nothing happens! what kind of mickie company is this?

Answer:

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.trendsgal.com/

By service r., over a year old

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Question:

How can i find out about where my order is and why it is taking so long?

Answer:

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.trendsgal.com/

By service r., over a year old

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Question:

I order something on the dec 6 i wondered if i would get it before the dec 18 and yet my shipping hasn't been shipped yet. I order something on the dec 6 i wondered if i would get it before the dec 18 and yet my shipping hasn't been shipped yet.

Answer:

The exact shipping time depends on the shipping method you choose. Please contact us so that we could check the status for you. Http :// support. Trendsgal. Com/

By service r., over a year old

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Question:

Where is my order? i paid extra for quick shipping and have yet to receive anything! please send my order so my daughter is not dissapointed on christmas when she has nothing to open!

Answer:

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.trendsgal.com/

By service r., over a year old

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Question:

You took my money from credit card and have not shipped my order You took my money from credit card and have not shipped my order

Answer:

Please contact us and we will check the order status for you and offer more details. http://support.trendsgal.com/

By service r., over a year old

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Question:

I havent recieved an email or anything about my order I havent recieved an email or anything about my order

Answer:

Please kindly check your Spam or Junk emails for the order number related to Trendsgal.com.

By service r., over a year old

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Question:

I had placed an order no gg1511030803403260 with expedite shipping. the goods have been shipped through 2 couriers including the slow china post. when i click on the shipment no, it shows no details found. how do i track the shipment. i have another order in the cart which i want to process but if this is the scene how do i go ahead. I had placed an order no gg1511030803403260 with expedite shipping. the goods have been shipped through 2 couriers including the slow china post. when i click on the shipment no, it shows no details found. how do i track the shipment. i have another order in the cart which i want to process but if this is the scene how do i go ahead.

Answer:

We have noticed your tickets and our colleague solved your problem and please contact us if you still have any problem.

By service r., over a year old

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Question:

Dear sir/madam i read alot of bad reviews about this company but now i saw for myself... i did not get my entire order. alot of my items are missing... please send me a gift card to cover the cost of my items plus my shipping cost i paid... i work hard for my money. i did not get these items listed below: http://www.trendsgal.com/p/wholesale-product-1162896.html http://www.trendsgal.com/p/wholesale-product-1169103.html http://www.trendsgal.com/p/wholesale-product-1186511.html http://www.trendsgal.com/p/wholesale-product-1278749.html http://www.trendsgal.com/p/wholesale-product-1302180.html http://www.trendsgal.com/p/wholesale-product-1302201.html http://www.trendsgal.com/p/wholesale-product-1291321.html http://www.trendsgal.com/p/wholesale-product-1219740.html Dear sir/madam i read alot of bad reviews about this company but now i saw for myself... i did not get my entire order. alot of my items are missing... please send me a gift card to cover the cost of my items plus my shipping cost i paid... i work hard for my money. i did not get these items listed below: http://www.trendsgal.com/p/wholesale-product-1162896.html http://www.trendsgal.com/p/wholesale-product-1169103.html http://www.trendsgal.com/p/wholesale-product-1186511.html http://www.trendsgal.com/p/wholesale-product-1278749.html http://www.trendsgal.com/p/wholesale-product-1302180.html http://www.trendsgal.com/p/wholesale-product-1302201.html http://www.trendsgal.com/p/wholesale-product-1291321.html http://www.trendsgal.com/p/wholesale-product-1219740.html

Answer:

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.trendsgal.com/

By service r., over a year old

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TrendsGal Questions & Answers

How can i find out about where my order is and why it is taking so long?

I order something on the dec 6 i wondered if i would get it before the dec 18 and yet my shipping hasn't been shipped yet. I order something on the dec 6 i wondered if i would get it before the dec 18 and yet my shipping hasn't been shipped yet.

Where is my order? i paid extra for quick shipping and have yet to receive anything! please send my order so my daughter is not dissapointed on christmas when she has nothing to open!

You took my money from credit card and have not shipped my order You took my money from credit card and have not shipped my order

I havent recieved an email or anything about my order I havent recieved an email or anything about my order

Can’t see your question? Ask to get answers from the TrendsGal staff and other customers.

TrendsGal Questions & Answers

How can i find out about where my order is and why it is taking so long? How can i find out about where my order is and why it is taking so long?

I order something on the dec 6 i wondered if i would get it before the dec 18 and yet my shipping hasn't been shipped yet. I order something on the dec 6 i wondered if i would get it before the dec 18 and yet my shipping hasn't been shipped yet.

You took my money from credit card and have not shipped my order You took my money from credit card and have not shipped my order

I havent recieved an email or anything about my order I havent recieved an email or anything about my order

Can’t see your question? Ask to get answers from the TrendsGal staff and other customers.

How can i find out about where my order is and why it is taking so long?