tixee Questions & Answers

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Here’s what consumers have asked with answers from tixee staff and previous consumers.

19 questions answered
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Question:

Investment, as an investor, do you trade for self? how long does withdrawal take, how much can you make 5 business days, minimum thanks,

Answer:

Dear Christine, Hopefully we can answer all your questions: 1. We recommend to our clients to use their accounts personally and not hand them out to third persons. However, you can use the Meta trading platform to automatise some features. 2. Withdrawals can take up to 5-10 business days to be in your account if all documentation and process are done right. 3. Unfortunately, we cannot predict the result of trading due that the forex market is volatile andchanging by the second. Trade safe! Tixee Team

By Jane M.,
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Question:

Answer:

Hello Albert, To access open positions, please log in to our website or use MT5. To maintain a healthy margin level, you may choose to inject some capital or close some profitable positions, or even combine both, or even wait until they eventually correct themselves, all decisions may carry a certain level of risk and you should consider them before making any decision. To learn more about this topic, don't hesitate to contact a Tixee Expert at support@tixee.com. Trade safe! Tixee Team

By Jane M.,
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Question:

What is your experience of interacting with the company's customer support team?

Answer:

Dear Nicolaas, Thank you for your question. We are happy and proud to say that we provide excellent customer service; and this can be confirmed from the feedback of our clients. We invite you to check our reviews on Google, TrustPilot, and here in Site Jabber to get a better understanding by first hand: our customers. I hope this will be helpful for you. Have a beautiful day! Trade safe! Tixee team.

By Jane M.,
Question:

I did withdraw on 14 nov 2022 but up to date 17 nov 2022 arrived to my account. i am using m pesa from tanzania.? m pesa tanzania also dont see any

Answer:

Dear Oscar, Thank you for reaching out! We have investigated your case and the withdrawal was processed successfully. Usually the funds should arrive within 72 working hours after we processed it, which means today you should receive it. Feel free to contact our team at support@tixee.com if you need any help. Trade safe! Tixee Team.

By Jane M.,
Question:

I did withdraw on 14 nov 2022 but up to date 17 nov 2022 arrived to my account. i am using m pesa from tanzania.? m pesa tanzania also dont see any

Answer:

Dear Oscar, Thank you for reaching out! We have investigated your case and the withdrawal was processed successfully. Usually the funds should arrive within 72 working hours after we processed it, which means today you should receive it. Feel free to contact our team at support@tixee.com if you need any help. Trade safe! Tixee Team.

By Jane M.,
Question:

What does tixee offer in terms of educational resources to its clients? are they free?

Answer:

Dear Banawi, Tixee offers: Market News, tixeeLive! With tixee's Global Head of Market Research, James Trescothick, Trading Central Analysis Live Market Reports, Economic Calendar, Insights on trading strategies, technical and fundamental analysis, trader education, #AskJames series on YouTube and e-books, all of them for free. If you would like to learn more about our educational material, visit our website or register with us to get full access and one of our representatives will answer all of your questions. Trade safe! Tixee team

By Jane M.,
Question:

Will you guarantee me winning

Answer:

Hello Teisha, Thank you for writing to us! You should understand that in general, the market is volatile and unpredictable, thus we cannot guarantee any result. Each person is responsible for educating themselves and trading cautiously, considering the risk involved. We do encourage you to visit our website and check our educational material in order to understand our products better. Before making any irreversible decisions, we kindly ask our community to contact our Support Team at support@tixee.com. They will be more than happy to provide you with all the information you require. Trade safe! Tixee Team

By Jane M.,
Question:

Bonjour combien de temps pour valider les documents obligatoires

Answer:

Cher Jean, Après avoir soumis tous les documents, un client peut être vérifié en quelques heures, voire en moins d'un jour si tous les documents sont corrects. Tradez en toute sécurité! L'équipe de Tixee.

By Jane M.,
Question:

Hi, i believe someone can handle my case to find the actual story. today may be i but guys we need to stop new comers from untrusted trading companies.

Answer:

Hello Dilaxshan, We couldn't identify your inquiry, please contact us at support@tixee.com in order to understand this case better. Trade safe! Tixee Team

By Jane M.,

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