i ordered a coat several weeks ago and it still has not arrived. I want my money back!!

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i ordered a coat several weeks ago and it still has not arrived. I want my money back!!

asked by mary m. on 12/1/16

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Its been 22 days now and neither I have received my ordered item nor any status update on the website. Since 10-07-2016 it shows the status as: "The order has been confirmed, and submitted to our factory to prepare the item for you." I tried calling but could not reach anyone and it goes on voice mail. I have sent email but no reply. Can someone please tell me when I am going to get my orders delivered or is Tidestore.com a faudulent site?

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Meg L. [Tidestore Rep] · Answer 1 · 2016-12-01T05:22Z

Meg L. [Tidestore Rep]

on 12/1/16

Hi,
Thanks for your question here.
Could you please let me know your order number at reviews@tidestore.com? And I will try my best to help you. Thank you.
Tidestore

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