TicketsatWork Questions & Answers

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Here’s what consumers have asked with answers from TicketsatWork staff and previous consumers.

3 questions answered
33% answered in 1 day
Question:

Can you share a success story using ticketsatwork?

Answer:

Definitely not. They refused to refund a ticket I purchased after the airline cancelled and refunded them directly in 24 hours. It took me 4 months to FINALLY get my money back from them. They lied and kept saying they didn't receive it or that they had to confirm with a different department. They never let me speak to a supervisor or answered my numerous emails. They deliberately try to evade paying back your money! Never again will I book anything through them. Companies should not use them either. They have awful customer service. If you dont believe me check out their consumer ratings online. I am not alone.

By Julie P.
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Question:

Will you be fighting for our refunds for canceled events (now listed as postponed)? i need my money to help my son who is out of work due to covid 19

Answer:

Yes, definitely. Just got refunded for a discrepancy after seven months.

By queen w.
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Question:

If i were going to get some tickets for seaworld, how is the process for getting checked in at seaworld? what is a voucher?

Answer:

A voucher is a receipt that you exchange with the company to receive an actual ticket. They don't control that process and will refuse any refund to you should anything go wrong. No clue what the actual process is for SeaWorld.

By Hank F.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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