Here’s what consumers have asked with answers from TicketsatWork staff and previous consumers.
Definitely not. They refused to refund a ticket I purchased after the airline cancelled and refunded them directly in 24 hours. It took me 4 months to FINALLY get my money back from them. They lied and kept saying they didn't receive it or that they had to confirm with a different department. They never let me speak to a supervisor or answered my numerous emails. They deliberately try to evade paying back your money! Never again will I book anything through them. Companies should not use them either. They have awful customer service. If you dont believe me check out their consumer ratings online. I am not alone.