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ThePinkLilyBoutique
Questions & Answers

123 reviews

Here’s what buyers have asked with answers from ThePinkLilyBoutique staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

I placed a order and it to small and not what I expected what do I send it back in

Answer:
You have to send it back at your own cost. If you choose not to exchange it, you only get a store credit. If you choose to exchange it, you STILL have to pay to send it back and PAY for the shipping back to you. A total rip off. Don't expect any communication from their either, they don't respond.
By Anna O., over a year old
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Question:

Just ordered wrong size burgundy Hoodie Ordered M but need L. Can I make this change before shipping ORDER 992283. BRENDA ADAMS 2811 ANDILON WAY.

Question:

Just placed an order and did not check your boutique size chart. I ordered wrong size. I ordered a medium. Need a Large. Can u help me?

Question:

Where do you ship from?

Question:

Worried these reviews are awful. I got 2 dresses today and one is way to long. I need to return it. Do I get a refund? It didn't say no refunds.

Answer:
You get store credit only and you pay to ship the clothes back to them
By Alicia C., over a year old
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Question:

If I buy something for a gift can they return it

Question:

What's your return policy? Who pays for the shipping to return something that doesn't work out?

Answer:
You have to pay yourself when you return their items back to them!
By Alicia C., over a year old
See more answers (3)

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