The JT Store Questions & Answers

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Here’s what consumers have asked with answers from The JT Store staff and previous consumers.

183 questions answered
9% answered in 1 day
Question:

Whats the guarantee that product will be delivered if payment is done?? because its my first time on this website so i m little doubtfull

Answer:

We are giving you the surety about the same., product will reach at you in perfect manner., if you found any damage than you can replace the product as well., please explore our replace and return policies once

By TheJT S.,
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Question:

Is that product selling from jt store is of good guality or not .is that fake product u are selling at just 101rs?..

Answer:

Dear, 101 rs/- is a deal., by using this deal you can get upto 45% discount on any product from our site.our site is totally genuine and our product are genuine.

By TheJT S.,
Question:

It is fake or real

Answer:

It is real Dear

By TheJT S.,
Question:

Otha what is the status of my product and my order number is #393423 (09/10/2018)

Answer:

Dear, Your order status is locked., because you had ordered your product under smart deal, you have to crack the deal to take your product.

By TheJT S.,
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Question:

Hi it s real one or fake?

Answer:

Dear, Cash On Delivery is available on our selected products.

By TheJT S.,
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Question:

Its real ste or fake

Answer:

Dear, This is real site

By TheJT S.,
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Question:

How to check track no. in the internet

Answer:

Dear, You can track your order on The JT App

By TheJT S.,
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Question:

Hi i my order number is 3863711.but haven't received any details .so please let me know as my payment was confirmed.

Answer:

Dear customer your payment has been confirmed., Order number - 3863711 According to your order status your order is locked, Because you had ordered your products under sale offer., Under this offer we are deliver products if we receiving bulk request for that. So if you ordered different sale products in bulk then we can deliver your product without charge any extra rupee, else you can request for your refund on info@thejtstore.com

By TheJT S.,
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Question:

Answer:

Dear, We request you to kindly mention your order number so we can assist you better

By TheJT S.,
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Question:

My order id is 537290. and i have already paid for vivo v9 at 152. will it be delivered to my given address with the genuine product?

Answer:

Dear, You had ordered JTWC smart deal, use this deal through The JT App to get upto 45% discount on any product. Watch this video to know What is JTWC Smart Deal and how to use this https://www.youtube.com/watch?v=2HJCbzItcJc&t

By TheJT S.,
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Can’t see your question? Ask to get answers from the The JT Store staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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