The Gadget Spot Questions & Answers

Here’s what consumers have asked with answers from The Gadget Spot staff and previous consumers.

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Question:

If you visit their website you'll see they have a new phone number up there now - it's an 020 number rather than the previous 084... anyway, i rang it, it went to voicemail so i left a message giving my order number and explaining that i've already sourced my item elsewhere and don't need it anymore. i wasn't that hopeful but have just received an email saying my order status has changed to "processing for refund" and asking that i wait 7 days for the refund to appear on my account. i'm happy enough with that. good luck with your case. If you visit their website you'll see they have a new phone number up there now - it's an 020 number rather than the previous 084... anyway, i rang it, it went to voicemail so i left a message giving my order number and explaining that i've already sourced my item elsewhere and don't need it anymore. i wasn't that hopeful but have just received an email saying my order status has changed to "processing for refund" and asking that i wait 7 days for the refund to appear on my account. i'm happy enough with that. good luck with your case.

Answer:

Well i recieved my order on friday. I had emailed trying to cancel it time and time again with no responce. The delivery refund was not put back into the acount. I have emailed them about this aswell. I'm not the most savey shopper in the world so do not know where i stand when it comes to screwing this company over. Yes i did get my order in the end but i ordered it on the 26th of may. Sent over 10 emails, got one responce. I did not get my refund. And when I tried to cancel the order I was ignored.

By Stephen N. over a year old

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