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How easy is it to get a hold of customer service at Soma Intimates?

asked by Christine C. on 4/11/20

3 Answers

Not easy! Quite a lengthy phone queue plus a long wait for an actual person.

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If you have about half an hour to sit and hold either on the phone or waiting for someone to get on chat, then yes.

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When I would call I was on hold for an hour so I hang up and did live chat which is very slow moving. Mostly the answer I received was I don't know and mechanical phrase.

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