Sofamania
Questions & Answers

Hello, if you wish to email info@sofamania.com or call directly at 323.981.9789 Thank you!

Hello, I do apologize for the delayed response, upon looking into the order I see this was cancelled and full refunded as of 4/8. Please let us know if further assistance is needed. Thank you!

While we believe that our products are amazing, in taste there's nothing written and you have 30 days (from delivery date) to return your item and get your refund with a deduction of a 20% restocking fee. Have in mind that to make this effective, we must receive the item(s) in its original packaging/box only, after which your refund will be processed. Prepaid labels will be provided as well as freight pick up scheduling when applicable. Thank you!

We can be reached via phone at 1.800.564.0739 or via email at info@sofamania.com I do also apologize for the difficulty in getting in touch, due to the holiday season, we are experiencing a high volume of incoming calls.

We can be reached via phone at 1.800.564.0739 or via email at info@sofamania.com I do also apologize for the difficulty in getting in touch, due to the holiday season, we are experiencing a high volume of incoming calls.

Hello, email us at info@sofamania.com Thank you! Or Kindly provide us with an order number.

Hello, all orders are placed online at the customers convenience, however, how can we be of some assistance?

Hello, do best assist, Kindly provide us with an order number. Thank you.

Kindly provide us with an order number to look further into the status. Thank you.

Dispatch takes usually between 1-3 business days; freight orders are subject to 2-4 days. Dispatch is when a product is ready and is picked up by our delivery partner. Delivery takes between 5-14 business days depending on location and it is subject to change due to weather and other uncontrollable events. Some products are offered on a pre-order basis, with an estimated shipping window of 2-4 weeks.