SmugMug Questions & Answers

Question 1

Question:

We've been using smugmug for about a year exclusively to share videos about personal growth. the site looks great and isn't always easy to use. smugmug has just raised its prices, so we're looking around to make sure it's still our best choice. we're willing to pay to exclude ads and to keep the visitor from jumping to whatever fun clip is currently going viral, so we're not fond of youtube. we're planning to start offering online classes on moodle using how-to videos. from what i see of comments on moodle, the format that works best is flv for flash but then mac users need a workaround, so linking to another site that's cross-platform seems a better idea. we'd like to create somewhat longer videos, but smugmug's upload size limit is 3 gb, which means nothing very long unless we don't use high-def. i haven't seen another site that allows longer and still offers privacy. the chief competitors seem to be flickr (which has a limit of only 90 seconds), metacafe (which has a limit of 10 minutes) and sites that are really for shorter, funny clips alongside ads, which wouldn't work well for us. thoughts? We've been using smugmug for about a year exclusively to share videos about personal growth. the site looks great and isn't always easy to use. smugmug has just raised its prices, so we're looking around to make sure it's still our best choice. we're willing to pay to exclude ads and to keep the visitor from jumping to whatever fun clip is currently going viral, so we're not fond of youtube. we're planning to start offering online classes on moodle using how-to videos. from what i see of comments on moodle, the format that works best is flv for flash but then mac users need a workaround, so linking to another site that's cross-platform seems a better idea. we'd like to create somewhat longer videos, but smugmug's upload size limit is 3 gb, which means nothing very long unless we don't use high-def. i haven't seen another site that allows longer and still offers privacy. the chief competitors seem to be flickr (which has a limit of only 90 seconds), metacafe (which has a limit of 10 minutes) and sites that are really for shorter, funny clips alongside ads, which wouldn't work well for us. thoughts?

Answer · 2011-03-19T10:50Z

Answer:

I have family members living all over the world... we'd like to find an easy way to upload videos and photos, and share them with our family members and friends only. We'd be willing to pay for a premium high quality site. Would we all need to join and pay a fee, or can we simply establish one account for all of us to use? Is smugmug the right solution for us? Thanks

By Tom G. over a year old

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Question 2

Question:

I have a smugmug portfolio site set up to sell my photos. it works great in chrome, but some galleries and page design photos do not show up in safari or firefox. are there any fixes for cross-platform incompatibilities?

Answer · 2016-09-30T03:37Z

I've had similar issues. I've simply been told which browsers work better.

SmugMug Questions & Answers

I have a smugmug portfolio site set up to sell my photos. it works great in chrome, but some galleries and page design photos do not show up in safari or firefox. are there any fixes for cross-platform incompatibilities?

I received an 8x10 canvas picture, which was very expensive and it is not what i wanted. contact me 417- 241-1446

I can not upload my photos to gallery.

Hi, i ordered a picture last night. this didn't put me under some kind of contract did it?

I was uploading pictures---it said they were duplicates and then deleted the gallery that had over 400 pictures in it.

What is the general turnaround time on prints?

What is the turn around time on prints?. just the basic ones like a 8x10 or something similar

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