Smarthome Questions & Answers

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Here’s what consumers have asked with answers from Smarthome staff and previous consumers.

3 questions answered
100% answered in 1 day
Question:

How easy is it to get a hold of customer service at smarthome?

Answer:

Impossible. They will not respond to emails. They will not provide tracking to you, but will provide it to your bank/PayPal when you open a case. If you call, it goes to Voicemail and they will never call you back.

By Brenda R.
Question:

Is smarthome a scam or a legit company?

Answer:

Absolutely a scam. They will take ur $ then ship something to an address NEAR YOU BUT NOT TO YOU with tracking. (Probably an empty envelope to a random address) When u dispute the charge. They provide your bank or PayPal w proof of delivery. Shipping carrier cannot disclose delivery address to you or your bank/PayPal for privacy reasons.

By Brenda R.
Question:

What made you choose smarthome over similar businesses?

Answer:

Cheapest price on internet. Free shipping. Listed a physical address. Listed a working phone #.

By Brenda R.

Can’t see your question? Ask to get answers from the Smarthome staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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