Skynova Questions & Answers

Hi Michael! We are currently not offering e-signature. However, we are working on implementing this and it should be available in Q3 this year. Kind regards, Lars. Marketing Dept.

Hi! I'm very sorry about the misunderstanding. We notified our customers about the recent price increase by placing a message within your Aynax account, it was displayed upon clicking on "New Invoice". After 8 years without price adjustments, we now need to increase the price to cover inflation, server costs, and the dramatically increased size of each account during these years. Again, we apologize for the confusion and sincerely hope that you will choose to stay with Aynax for your invoicing needs, as we very much value our long-term customers, such as yourself! Kind Regards, Lars. Marketing Dept.

Hi! Yes, our Accounting module includes expense tracking. Kind regards, Lars. Marketing Dept.

Hi, currently it is not possible to link the Aynax account to your bank account. At the moment Invoices paid by PayPal are automatically updated in our system, cash and bank transfers have to be tracked manually. Kind regards, Lars. Marketing Dept.

Hi, you should have received an email with a link. If not, please contact your contractor and have them resend the estimate. You could also check the spam or junk folder, as the email could have been blocked as spam by your email software. Kind regards, Lars. Marketing Dept.

I am sorry about this misunderstanding. Please contact support@aynax.com about the issue as they will be able to look into what has happened, they usually respond within an hour. The only way that your account could have been charged by us is that we have received an upgrade for a paid plan using your card details. Lars, Marketing Dept.

Hi Nancy, I am sorry about this. Please contact support@aynax.com about this as they will be able to look into what has happened, they usually respond within an hour. The only way that your account could have been charged by us is that we have received an upgrade for a paid plan using your card details. Lars, Marketing Dept.

Hi Dominic! I am happy you are enjoying our services, thanks for the feedback! Please have a look at the Aynax Store for information and prices on the different options. You have the possibility to delete or archive your customers as your company evolves. If you need any help, please contact our Support Team (https://www.aynax.com/contact.php), they usually respond within an hour. Lars, Marketing Dept.

Hi, If you only need a single Invoice, Estimate, Quotation or Purchase Order, you can use our template free of charge. However, if you are looking for a continuous service, you will start off by getting a 21 days free trial. The price after the trial ends will depend on which customer plan you would like and what modules you want to add, if any. To see the different options, please sign up for the free trial at https://www.aynax.com/signup.php. Lars, Marketing Dept.

Hi Niki! Please have a look at our FAQ (https://www.aynax.com/faq.php) on "How to enable online payment". You can also always contact our support from the Contact Support page (https://www.aynax.com/contact.php) or by sending an email to support@aynax.com. They usually respond within an hour. Lars, Marketing Dept.