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Here's what consumers have asked with answers from Simpleswap.io staff and previous consumers.
I exchanged eos for beam several times using classic floating rate. Of course, I made an exchange when there was an opportunity to make a profit and Simple Swap always sent me the amount I expected (the fluctuations were no more than 1-2%)
I am always looking for profitable exchange rates and one day I came across a simple swap.The exchange went smoothly, so I'm more likely to come back to use this service.
It is 100% legit service. Once I forgot to input memo when sending eos but simpleswap service were able to send my money back