I am currently in the same situation. Ordered last week. Charge is listed as pending. Received no tracking information. Called and actually got someone, however they said it was shipped. I asked for tracking information and they couldn't access it, but said they would email it to me in a couple hours. Still no response a day later. I highly doubt the package will arrive -- too bad since it was a Christmas gift. I get the feeling they don't stock merchandise but are resellers. This would explain why they don't find out about items not available right away and then need to cancel orders if their source is out of stock.

Sounds like they still have not fixed their communication problem. I would stay clear of this site.