ShoesPie FAQ | Sitejabber

Question:

This company sucks... i ordered shoes on november 2nd. i want my money back. sent emails to the website with no response. any other way? This company sucks... i ordered shoes on november 2nd. i want my money back. sent emails to the website with no response. any other way?

Answer:

Thanks for your question here. Could you please tell me your order number so that we can help you solve the problem as soon as possible. Any question, please contact with us via reviews@shoespie.com or service@shoespie.com. Thank you.

By Shoespie R., over a year old

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Question:

Why is it that like other businesses you can't provide a return address for merchandise that's wrong? Why is it that like other businesses you can't provide a return address for merchandise that's wrong?

Answer:

Hello, If you want to return, you can do it according to the return policy: https://www.shoespie.com/help/1online-Return-Or-Exchange-243.html Thank you. Shoespie

By Shoespie R., over a year old

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Question:

Do i should get a bigger size? or the size is the same? Do i should get a bigger size? or the size is the same?

Answer:

Hello, Thanks for your question to us. Each of the item in our shop has a size chart on the right of the picture, it includes US/EU/UK/CN size, you can choose and match by yourselves. Thanks again and any question, please feel free to contact with us via reviews@shoespie.com. Shoespie Team

By Shoespie R., over a year old

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Question:

Are they fakes if the shoe advertised has a brand like michael kors Are they fakes if the shoe advertised has a brand like michael kors

Answer:

Hi, We're legit and every day there're hundreds of thousands customers shopping on our website, so please take it easy. We'll try our best to serve you. Thank you. Shoespie

By Shoespie R., over a year old

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Question:

I would like to see photos of the patch work denim boots before i buy them. the photos you have are straight from the tom ford website I would like to see photos of the patch work denim boots before i buy them. the photos you have are straight from the tom ford website

Answer:

Dear customer, Thanks for sharing your shopping experience with us and we're so sorry for the inconvenience brought to you. Could you please tell me your order number so that I can check the details for you? Any problems, please send email to reviews@shoespie.com. Thanks for your cooperation. Best regards, Shoespie team

By Shoespie R., over a year old

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Question:

I returned a pair of shoes and have yet to receive my refund. the email address that i had no longer works. i was told that i could return the shoes for free as long as it was 15 days from the date i received them. i paid $87 and i had to pay postage to return them and i can only get $60 back which i'll probably never get. what is the problem with this company? i will never recommend anyone to purchase from this company. thank you, karla carey ohgrl2@yahoo.com 615-315-5052 I returned a pair of shoes and have yet to receive my refund. the email address that i had no longer works. i was told that i could return the shoes for free as long as it was 15 days from the date i received them. i paid $87 and i had to pay postage to return them and i can only get $60 back which i'll probably never get. what is the problem with this company? i will never recommend anyone to purchase from this company. thank you, karla carey ohgrl2@yahoo.com 615-315-5052

Answer:

Dear customer, Thanks for your question to us and we're so happy to help you. I've reflected your problem to our customer service and they will email you as soon as possible. Thanks for your patience. Best regards, Shoespie team

By Shoespie R., over a year old

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Question:

Why are these shoe prices so high? are these authentic brands? Why are these shoe prices so high? are these authentic brands?

Answer:

Dear customer, Thanks for your question to us, and it's my great honor to help you. Shoespie is a super online shop for all kinds of stylish shoes, you can choose freely. The price is based on the quality and service and so on. Our price is absolutely competitive among market. Thanks. Best regards, Shoespie team

By Shoespie R., over a year old

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Question:

Iam seriously worried about the shoes i ordered #446603 they were paid for and at first it said up hold now it say i hold which is it? i really wanted the shoes for a special occasion. will i receive the shoes and will they b shipped soon they took the money right away. what is going on? i will contact the bbb and put in a formal complaint. please respond back to my email. thank you deidra grant Iam seriously worried about the shoes i ordered #446603 they were paid for and at first it said up hold now it say i hold which is it? i really wanted the shoes for a special occasion. will i receive the shoes and will they b shipped soon they took the money right away. what is going on? i will contact the bbb and put in a formal complaint. please respond back to my email. thank you deidra grant

Answer:

Hello, Thanks for your question to us. Please check your email box and our customer service will email the order details to you as soon as possible. Thanks for your cooperation. Best regards, Shoespie team

By Shoespie R., over a year old

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Question:

Is there any shoespie store in irving?

Answer:

Dear friend, Thanks for your question to us. Shoespie is a super online store for all kinds shoes, and you can choose the appropriate one for yourself online and then we'll ship it for you. Thank you very much. Have a nice day! Best regards, Shoespie team

By Shoespie R., over a year old

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Question:

Why i haven't got my shoes Why i haven't got my shoes

Answer:

Hi, dear friend, Thanks for your question here. Could you please tell us your order number so that we can check it for you and then email the details to you. Thank you. Best regards, Shoespie team

By Shoespie R., over a year old

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ShoesPie Questions & Answers

This company sucks... i ordered shoes on november 2nd. i want my money back. sent emails to the website with no response. any other way? This company sucks... i ordered shoes on november 2nd. i want my money back. sent emails to the website with no response. any other way?

Why is it that like other businesses you can't provide a return address for merchandise that's wrong? Why is it that like other businesses you can't provide a return address for merchandise that's wrong?

Do i should get a bigger size? or the size is the same? Do i should get a bigger size? or the size is the same?

Are they fakes if the shoe advertised has a brand like michael kors Are they fakes if the shoe advertised has a brand like michael kors

I would like to see photos of the patch work denim boots before i buy them. the photos you have are straight from the tom ford website I would like to see photos of the patch work denim boots before i buy them. the photos you have are straight from the tom ford website

Why are these shoe prices so high? are these authentic brands? Why are these shoe prices so high? are these authentic brands?

Is there any shoespie store in irving?

Why i haven't got my shoes Why i haven't got my shoes

Can’t see your question? Ask to get answers from the ShoesPie staff and other customers.

ShoesPie Questions & Answers

This company sucks... i ordered shoes on november 2nd. i want my money back. sent emails to the website with no response. any other way? This company sucks... i ordered shoes on november 2nd. i want my money back. sent emails to the website with no response. any other way?

Why is it that like other businesses you can't provide a return address for merchandise that's wrong? Why is it that like other businesses you can't provide a return address for merchandise that's wrong?

Do i should get a bigger size? or the size is the same? Do i should get a bigger size? or the size is the same?

Are they fakes if the shoe advertised has a brand like michael kors Are they fakes if the shoe advertised has a brand like michael kors

I would like to see photos of the patch work denim boots before i buy them. the photos you have are straight from the tom ford website I would like to see photos of the patch work denim boots before i buy them. the photos you have are straight from the tom ford website

Why are these shoe prices so high? are these authentic brands? Why are these shoe prices so high? are these authentic brands?

Is there any shoespie store in irving? Is there any shoespie store in irving?

Why i haven't got my shoes Why i haven't got my shoes

Can’t see your question? Ask to get answers from the ShoesPie staff and other customers.

Is there any shoespie store in irving?