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Sheplers Questions & Answers

349 reviews
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Here’s what consumers have asked with answers from Sheplers staff and previous consumers.

1 questions answered
0% answered in 1 day
Question:

I had problems getting my order finally got the boots but too big wanted to return for smaller size but after seeing all the bad reviews i don't know

Answer:

I think ur probably better off buying thick wool socks that's what I did when I got the wrong size from here I just bought some big wool socks and now they fit great.

By Michael J.
Question:

Ups has just announced me 47 euros of additional taxes. this was never indicated by sheplers.

Question:

Place a 0rder 0n nov 21 2018 order number shp06378247, why is it not showing on the my order status on website? thanks

Question:

I placed 2 p.o. since january for more than 1400$ and what i recieved from now are message that my order are backorder and everytime the dates change

Question:

Do you actually answer questions? no one answers the phone. hello

Question:

How are you guys still in business? no email response and no phone. wtf

Question:

Ordered men's boots on 12/08/2017. when can i expect to receive my order?

Question:

I placed an order with sheplers for a duster coat as a present for my husband. i tracked the order which was reported as damaged and as being returned to sheplers, they have still taken the payment of over $200 and now i cannot get an answer when i try to contact them, they have also ignored my emails. does anybody get their money back from these people, and if so how??

Question:

How can i track my package?

Question:

How are you still in business shepler's? just had the worst ever shopping experience with sheplers! apparently many other people had the same issues. appalling customer service!

Can’t see your question? Ask to get answers from the Sheplers staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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