Shein
Questions & Answers

Q. I ordered my cloths on Sept. 17th. Your tracking button does not work. It has been 10 days Where is my order? #AYL4697

Asked by Julie R. on 9/26/2015

3 Answers
Annie L.11/16/2017

All my orders have taken a month to arrive. I hope the best for your order
molly m.1/26/2016

Dear customer,
Nice day.
Sorry for the late reply.
According to the tracking information, your order was delivered. So, have you received all the items?
No worry, we will be responsible for all the problems we caused.

If you need further assistance, please contact us via dispute@shein.com.
Thank you for your support.
Best wishes.
mary a.12/18/2015

There is no tracking button with Shein. No address. No phone number. Why might that be? Spread the word. You're probably a smart person -- unfortunately maybe someone who wants to believe the best in people -- perhaps misplaced trust here? Like countless others of us!

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