We’re in this together! Learn how to stay safe during COVID-19 in our new guide:
The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter

We’re in this together! Stay safe with our COVID-19 guide

View guide View

SHEIN Questions & Answers

3,047 reviews

665 questions & answers

Ask a question See all questions

please help me about order replacement

asked by mudra s. on 4/10/19

Add your answer

More questions about SHEIN

Im not sure when my order will arrive but I need it to be here by June 16th. I got express shipping but the date keeps going higher.Please help!
Hi my daughter used my afterpay account and credit card $300 in charges. 65+$ was charged on my card i cancled this 5 min later.when will i credited?
I just ordered a size S in jeans, but i would like to change this to M. How do i do this?
What does China flight departure mean I ordered two package at the same time the first one I received but the second one says China flight departure
Parure de lit sans rambour
It says that its shipped but it still didn't come and its been 9 days and the order didn't come yet!!!!!!
Hi i placed an order on the 11th of may 2020.i havent recieved any confirmation email.nothing.when i wanted to view my order it was missing.pls help.
Where does she in shop from?
Why is it so difficult to reach Customer Service?
Is the company name Shein or Sheln? It appears that this site is fraudulent. I will NEVER EVER shop here and I will make my family and friends aware.

Ask a question

Get answers from the SHEIN staff and other customers.

Have a question about
SHEIN?