asked by
on 4/29/19A: We're sorry to hear that it rolled down on you, Rosemary. We don't have an active phone line yet, we're still in the process of securing one. It should be ready anytime soon.
Regarding return or exchange, you may submit your request here: https://returns-exchanges.shapermint.com/#/
If you need further assistance, you may send us a private message through our facebook page.