I order shoes on sears.com now I can not return them. I did not get a return slip, and the sears store will not return them. Because they came though baston shoes. WHAT DO I DO?

Question

Kimberly S. · Accepted Answer

Find out what Baston Shoes is and how they work with Sears. I would also file a complaint with the Consumer Protection Agency, the BBB and all of the review sites on the internet. You'd be surprised how fast companies respond to BBB complaints.

Debbie C. · Answer

Contact the Better Business Bureau online and file a complaint. That's what I wound up doing. I did finally make the return, but only got a partial refund. Sears doesn't stand behind their Marketplace Sellers nor guarantee their services. What a sham.

Sears
Questions & Answers