My last delivery had exploded. What o you do when this happens?

Question

Scentbird Questions & Answers

asked by Debra H. on 9/1/20

2 Answers

Get answers from the Scentbird staff and other customers.

Jessica L. [Scentbird Rep] · Answer 1 · 2020-09-17T12:40Z

Jessica L. [Scentbird Rep]

on 9/17/20

Hi Debra, we're sorry to hear about the issue. Please email us at socialsupport@scentbird.com and we'll get everything resolved ASAP. Thank you!

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Billy H. · Answer 2 · 2023-08-10T10:08Z

Billy H.

on 8/10/23

You have to email their support and get another one sent to you, since they do not package their products securely enough to avoid damage.

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