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How easy is it to get a hold of customer service at RoyalMail?

asked by Stephen V. on 11/13/20

3 Answers

You can't get hold of the customer services at Royal Mail, it's as if they couldn't be bothered. There not a very reliable service they don't turn up when they are booked to deliver a parcel (redeliver) which is not good. I have found other companies with a much better service and a better attitude towards customers. Royal Mail is not a good company.

Helpful (1)

They give you the runaround as they are useless. Hermes and amazon have truly shown how useless Royal mail are

Helpful (1)

Impossible by phone and trying to get information on the Royal Mail website is equally difficult.

Helpful (0)

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