ROMWE
Questions & Answers
I placed my order at the end of last year and the clothes have still not arrived, it was an £145.60 order and to me feels like a scam. Where are my clothes?
Asked by Jade C. on 1/10/2016
3 Answers
miao m.1/26/2016
Dear customer,
Nice day.
Sorry for the late reply and the problems.
Could you tell me your order number pls? Then, we will check it for you.
We are responsible for all the problems we caused, pls don't worry.
If there is any other problem, please feel free to contact us.
The email is webmaster@romwe.com.
Yours sincerely.
Nice day.
Sorry for the late reply and the problems.
Could you tell me your order number pls? Then, we will check it for you.
We are responsible for all the problems we caused, pls don't worry.
If there is any other problem, please feel free to contact us.
The email is webmaster@romwe.com.
Yours sincerely.
Rebecca C.1/12/2016
It usually takes about a month to reach you no matter what the site says. Get in contact with romwe anyway since it was such an expensive purchase but I can't say you'll experience the best customer service.
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