Here’s what buyers have asked with answers from ReShip staff and previous consumers.
17
questions answered
0%
answered within 1 day
Answer:
Hello Elaine. I am the Operations Manager for Reship. USPS attempted to change our zipcode back in June in the hopes of steam lining the on time delivery service. This has blown up on a very large scale. We are still missing over 150 packages going back to the beginning of the year. When you track your package on the USPS website, it will show delivered. What that means is it has been delivered to one of two locations here in Portland and scanned to what they call a format sheet. Their goal os have those packages delivered within 24 hours. The new locations that our inbound packages are supposed to be coming from do not have deducated drivers at this point. The post office manager and acting state of Oregon Post Master are working with me to find a solution. We received over 350 missing packages late Friday. Please check your account ans see if it has been delivered by now. If not email our customer support team with your tracking number and reference my name and I will contact the manager personally to see if they can find this. This has been a huge obstacle that is out of our control. I apologize for this and we hope to have things back on track soon with USPS.
Justin Camp
By JUSTIN C., over a year old
Answer:
Our office hours are 8:00am to 4:00pm PST. I am the Operations Manger for Reship. Call 503-257-4644 or my direct number of 604-592-7255
By JUSTIN C., over a year old
Answer:
Have you received your item yet? I am the Operations Manager here and want to make sure you are getting the level of service you deserve.
By JUSTIN C., over a year old
Question:
can reship send goods to Nigeria?
Answer:
This company SCAM
I sent to their address products in the amount of $ 300.
But when it was required to pay for their services, I got an error - "Payment was not successful - Please try again or contact us for assistance" Support responds 48 hours - Do not know what to do. My things were bought from them
By kennie s., over a year old
Answer:
You can go to our website (www.reship.com) scroll down on the home page and you will see a section to request a qoute. You will need the dimensions, value, weight and city country and zipcode. This will give you carrier pricing to ship the item.
By JUSTIN C., over a year old
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