RepairPal
Questions & Answers

Thank you for reaching out, Allyn. Please visit our Contact Us page: https://repairpal.com/contact_us

Yes, they should honor that repair. If they are RepairPal Certified we cover them if there is a error in our estimate. Check out RepairPal.com for great shops to do quality repair on your car. Keep in mind that our estimates are straightforward. In the case of a water pump it my need other items that are not included in the estimate. These might include hose, thermostats, and possible a timing belt. These additional items, if needed can add additional costs to the repair.

Hi KK - Can you please let us know the name, location and zip of your shop and I can send you the direct link? Otherwise, if you search on the RepairPal.com page you'll be able to see the reviews as well.

Thanks for the question! Your review is important to us and thanks to our verified review system, only those who visit the shop are able to leave reviews. This ensures every review is truthful and not fixed whatsoever. After completing your service, you should be prompted to leave a review, but just in case, I'm happy to connect you to the Account Manager so your review can be posted. Can you give us the name of the shop and location? Thank you!