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Redbubble charged one of my orders twice! How do I go about solving this?
asked by Brian A. on 9/2/15
5 Answers
Hi Brian! Just let in touch with us at this link and we'll be happy to help sort things out for you: rdbl.co/contact
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Ok, if this happened to me, I would just sell the second order to someone else, like a friend, tell them the price that the second order cost, so you have your money back, and the person would be happy. BOOM.
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If you charged this with a card, call your credit card company and they will take care of it. You should also email red bubble but they take forever to reply.
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That's true. Just email them or get on the website at the right time and you might be able to chat with them. I've ordered a T-Shirt and accidentaly gave the wrong adress. They said it was too late and was already shipped so they just send me another one to the right adress.
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Unfortunately all you can do is email them. They do not have a customer service line. I ordered the wrong size sweatshirt for my son and they sent me a new one in the right size and allowed me to keep the old one. I was surprised. Just send them an email and allow a few days for them to get back to you but they will. Hope this helps!
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