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Is it safe to give credit card information to them?
asked by MIKE T. on 12/1/17
1 Answer
MIKE T.,

Thank you for using SiteJabber to reach Proxibid. Overall, adding a credit card to Proxibid is safe. This is one of the reasons Proxibid is the most trusted way to connect buyers and seller of highly valued items. For more information, we encourage you to visit: https://content.proxibid.com/trust/

When a bidder registers their credit card with Proxibid, we conduct several validation steps to ensure the card is in good standing and matches the information supplied. The credit card information is then tokenized via a secure system. Tokenization is the process of capturing the full credit card number and replacing it with a unique identifier (token). Full credit card numbers are never directly stored on Proxibids servers.

At the end of an auction on Proxibid, bidders are able to easily pay some sellers via APN (Auction Payment Network) using the credit card on file. APN is a wholly-owned subsidiary of Proxibid and is a sophisticated yet easy-to-use payment processing solution that meets the specific payment processing needs of auctioneer clients. APN is PCI (Payment Card Industry) compliant. PCI-DSS is a set of regulations set forth by the credit card brands to reduce credit card fraud worldwide and is primarily focused on securing credit card numbers. With APN, your information is secure and payments are a breeze.

We hope this information answers your question. As always, if you need additional assistance or have more questions about Proxibid, contact one of our friendly Client Services Professionals as they will be happy to help. Again, thank you for supporting our commitment to excellence. We appreciate your business and look forward to seeing you on Proxibid!

Gabriel S.
Proxibid Sr. Manager of Operations
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More questions about Proxibid, Inc.

can i place a bid now for a car which will be sold in 27 days ? is there a minimum account ? does the buyer pay charges ? Why would an auctioneer selling an estate, have a $ 4,000 item have a starting bid of $ 2.50 They tell me everyting is automatically started at $2.50 What areas do you serve? I need a list of the coin auction companies on Proxibid? How does a bidder review the auction/auction house to determine if the bidder's pre-bids are known by the auction house/auctioneer? Max bids disclosure is a risk with the proxi system, in that the maxbid, (if known?) is used for opening bid and other deceptions! Can the SELLER, run up bids? It has happened!!! This is FRAUD! Proxibid needs to do their homework to protect bidders!!! how is shipping handled I see a lot of bad reviews from people about they are the high bider and still end up not winning. Also they say there is no reserve showing on items. Is there reserves, and if so why is it not on the auction showing a reserve? If I was to buy a car , it states you set up the shipping . How do I know that you are not going to charge me twice the amount on shipping. I can shipped any car from coast to coast for around $1000.00. So if you put on the invoice a much higher price , what then? First time using this site - if there is an item for bid and I want to bid on it and enter my maximum bid, will that be my actual bid or can I win the item at a lower amount? For example, if the most I want to pay is $500.00 and the live item is bid up to $300. Would I get it for $301 or ? can I do timed auctions on your site ? How long can they be on site ? Pics ? how many ? please give me your website so I can see a demo of proxibid. I am auctioneer Thanksv If the item description by the seller does not match the item received by the buyer, does Proxibid support the seller or the buyer?

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