asked byon 7/23/19
My most recent purchase however of $700+ worth of bottles can in defective. These bottles are wider at the bottom and so my labels could not be applied without warping. They also would not meet evenly in the back.
I contacted premium vials to tell them I would like to return these defective bottles and get replacement bottles. To my surprise, they refused to take accountability and denied my return. They deflected from the problem, which is defective bottoms fatter at the bottom warping my labels and decided to tell me it was the labels themselves. However, I know this is not the case considering these labels are the exact same batch of labelS I have applied to the previous bottles and I also tested the labels on other bottles from other companies and they lay flat and look great.
This company doesn't not stand by there products. If you shop with them you might as well put your money in the trash. Not to mention many on my bottle showed up broken as well and also some of the droppers arrived uncalibrated which was not what I ordered.
Work with a company that won't sell you trash because that exactly when my bottles are going. In the trash. Along with my money.
These defective bottles they refuse to replace or acknowledged as defective don't work with bottling machine or by hand.