How easy is it to get a hold of customer service at PowerToolExpress?

Question

How easy is it to get a hold of customer service at PowerToolExpress?

asked by Jim J. on 2/19/19

5 Answers

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Sallie J. on 7/2/20 · Answer 1 · 2020-07-02T11:13Z

Sallie J.

on 7/2/20

Only emails. And then they stop those, too. Horrible customer service.

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Bruce P. on 6/18/20 · Answer 2 · 2020-06-18T09:50Z

Bruce P.

on 6/18/20

Impossible to get personal contact. Email only. Very unsatisfactory..

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Lorri C. on 5/27/20 · Answer 3 · 2020-05-27T11:53Z

Lorri C.

on 5/27/20

Impossible for dealing with problems/returns. They advise you to submit a form on line but do not respond. Just keep sending requests to fill out the on-line form.

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keith k. on 5/17/20 · Answer 4 · 2020-05-17T05:28Z

keith k.

on 5/17/20

They will not talk on the phone, all contact must be by email only.

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John H. on 2/19/19 · Answer 5 · 2019-02-19T02:48Z

John H.

on 2/19/19

Non existent, imposssible, received no response after numerous attempts

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How easy is it to get a hold of customer service at PowerToolExpress?

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