I have attempted to contact this company 3 different times regarding their fraudelant business practices. They have pictures of what look to be near OEM style batteries, as well as, the OEM part numbers listed as usable with. THIS IS A LIE. I ordered 14.4v Bosch replacement batteries and they looked NOTHING like the picture on their listing. The battery wasnt even the same specs as what was listed. Its been a month and not a single person has responded to try and address the issue. I had to get my credit card company involved at this point. WHAT A JOKE. As a small business, we try to do as much as possible with other small businesses BUT COME ON!