I'm trying to connect with an off-grid solar system through the Schneider Conext Combox. Is this something your software can help with?

asked by T H. on 2/14/18

1 Answer
Thumbnail of user jasonb146

I do not own a Combox, but from what I just read online it requires port 80 (Web, or HTTP) to be forwarded. Our software can certainly do that for you, and for the vast majority of our customers this works well. However, some ISP's block incoming connections requests on port 80, so your mileage may vary. Also, if your connection to the internet is over satellite or 4G (cellular) then you may not be able to connect in. If you have DSL or cable internet service then there is a very high likely hood that it will work fine. If you have problems then please contact our support through the message system. Generally we can get a port 80 forward up and working no problem, but everyone's network is different, and double routers are getting more and more troublesome to locate and navigate. Best of luck, and we're here to help if you need it.

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