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If a customer's contract is finished, and the customer changed supplier at the end of the contract, would there be a charge to the customer on any of the contracts offered today? I understand that if customers leave within the time period of the contract the charge is the same monthly charge as the contract until the contract period has ended.

asked by C O. on 3/23/17

3 Answers

Definitely not a charge
Only if in contract you get charged

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If you want to leave early they will make you pay the full amount until the end of the contracted period.
There is no 14 day cooling off period, I was told that only applies to physical items not services.
Just avoid pop telecom, go to someone else even if it costs slightly more.

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Based on comments here and elsewhere, the answer is yes. I don't believe you will find that information out just by asking them, though.

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