PODS
Questions & Answers

It is a legit company that does not take responsibility for poor operations that can lead to holding a pod full of your possessions for over a month while charging you rent, while stating they have no capacity to schedule your redelivery

No success. They overbooked themselves, took a pod full of our possessions, left it sitting in the original city for the initial 2 weeks, could not offer redelivery for another 4 weeks and meanwhile charge their monthly rent to hold our possessions hostage.

The service sold by the sales reps offers a lot of flexibility in time of move and redelivery compared to traditional movers. Unfortunately they are misleading. Once they had our pod we learned they failed to move the pod to the new city over the initial 2 weeks, and would not redelivery it for another 4 weeks due to overbooking customers. They said there was no capacity to book the redelivery sooner. Meanwhile they charge rent per month to hold our possessions hostage.